Vijaya Varala

Associate Director - CloudCover

Picture of Vijaya Varala

Vijaya Varala

Associate Director - CloudCover

Vijaya Varala is a problem-solver with a passion for making things work. She has over 13 years of experience working on client delivery projects/support projects with platforms such as ServiceNow and ERP.

Vijaya has a knack for devising effective strategies for improving business and enhancing customer relations. She's a proactive planner who takes the initiative in organizing and completing projects.

At INRY, Vijaya thrives on leading teams, training & development, customer relationship management and planning. When she's not working hard at INRY to solve problems and improve performance across the board, she relaxes by practicing yoga, gardening, reading and traveling.

Areas of Expertise

  • Managed Services
  • ERP
  • Customer Service Excellence

Education

  • IIIT, Hyderabad - AI/ML
  • JNTU, Hyderabad - B. Tech
  • Indian School of Business (ISB)

Insights

ServiceNow Task Intelligence Releases New...

ServiceNow Task Intelligence Releases New Automation Tools for ITSM for the Vancouver...

Using the Admin Console, you can configure, test, and edit machine...

Now Assist Powered by Generative AI: Empowering...

Now Assist Powered by Generative AI: Empowering People with Conversational Exchanges

In our previous article, we covered ways to increase productivity...

4 Insightful ServiceNow GenAI Use Cases to Reduce...

4 Insightful ServiceNow GenAI Use Cases to Reduce Manual Work for Agents with Case...

It is an exciting time for the tech industry. With all the buzz...