Join INRY at the CA Government Innovation Summit – Sacramento
Join INRY at the CA Government Innovation Summit – Sacramento
Connect with leaders who are at the forefront of digital transformation at the upcoming California Government Innovation Summit in Sacramento.
We look forward to hearing more from CA leaders on how the government is exploring and implementing GenAI to drive business transformation. As an Elite Partner of ServiceNow, discover how our partnership can help achieve your organizational goals through Efficient, Agile, and Scalable Experiences (EASE) with the ServiceNow platform.
Join us
Learn how our Total Experience Framework acts as a digital front door for your workforce, delivering a unified user experience across all service delivery touchpoints. Discover tailored solutions for enhancing Customer Service Management (CSM), ensuring efficient access and support for your agents and customers. Additionally, explore how our Generative AI capabilities streamline CSM operations and enhance agency/department success.
Event Overview
As a Patron Plus Sponsor at the event, we are proud to support the gathering of government and industry leadership to explore the dynamic world of GenAI.
In addition, we’ll highlight our Customer Service Management (CSM) solutions, the power of Generative AI to enhance productivity, and our Total Experience Framework (TEF) for delivering a unified user experience across all service touchpoints.
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Total Experience Framework
INRY's Total Experience Framework (TEF) is designed to break down silos, creating a seamless user experience. TEF serves as a unified digital front door, leveraging ServiceNow's channels to deliver exceptional user experiences. This industry-agnostic solution ensures a cohesive work environment, enhancing employee engagement and satisfaction.
Customer Service Management
INRY's SMART Success for Customer Service Management is designed to help agencies maximize the value of their ServiceNow investments. Our packaged service offering enhances customer satisfaction and reduces costs through the implementation of connected and proactive solutions. Leveraging ServiceNow's Now Assist, customer agents can resolve issues more efficiently, accelerating the resolution process. Our extensive implementation experience ensures a risk-free adoption of the platform.

Generative AI

INRY is focused on helping customers adopt Generative AI capabilities on the NOW Platform at the right time, with the right foundation, equipped to create impact through ample training and enablement. Our SMART Success offerings, supercharged with Now Assist, can bring Generative AI to life across your agency in just 8-12 weeks, improving workforce productivity and customer experience.
Client Success Stories
Creating success across public sector customers with great collaboration with a laser focus on delivering impactful outcomes.