Gautam Krishna

Senior Director - Solution Strategy and Innovation

Picture of Gautam Krishna

Gautam Krishna

Senior Director - Solution Strategy and Innovation

As Global Head of Solution Strategy and Innovation, Gautam is responsible for Solution Design, Marketing, and Digital Sales capabilities. Gautam brings a rich and diverse experience of IT transformation by adopting a technology-centric approach to help our clients succeed in their digital transformations by leveraging ServiceNow's capabilities and our team's expertise. Gautam has around 20 years of experience in the IT Industry, spreading across Retail, Logistics, Healthcare, and Hospitality industries. Gautam has diversified experience across the Delivery, Pre-sales, and Sales lifecycle.

Areas of Expertise

  • Broad experience in retail and health insurance
  • 17 years of experience in development projects

Education

  • Indian Institute of Technology (BHU) Varanasi

Insights

Customer Service Management with ServiceNow

Customer Service Management with ServiceNow

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