Gautam Krishna

VP - Solution and Strategy

Picture of Gautam Krishna

Gautam Krishna

VP - Solution and Strategy

With more than two decades of involvement in the IT sector, Gautam Krishna is a firm believer in technology-driven business transformations. He combines his vast knowledge of industry trends and customer businesses as well as a deep understanding of service provision to succeed where it counts for a customer. He likes working collaboratively with customers to understand their problems and devising comprehensive solutions by leveraging ServiceNow's pioneering platform to accomplish their business goals. These may involve products, services or simply efficient practices meant to enhance customer satisfaction levels and increase operational efficiency and profitability.

Gautam also drives technology adoption at INRY. With ever-evolving AI capabilities within the ServiceNow platform, Gautam drives innovation at INRY and delivers unique offerings for different industries. He is passionate about upcoming trends, technologies and best practices, which will be critical when developing future roadmaps. For Gautam, everything revolves around enabling customers to undergo successful digital transformations—an objective achieved by combining his team's skills and the potentialities existing in ServiceNow's software modules. While INRY focuses on delivering an Intelligent Rhythm of Work, Gautam plays an important role in defining solutions that can help deliver an intelligent rhythm of work.

Areas of Expertise

  • Broad experience in retail and health insurance
  • 17 years of experience in development projects
  • ServiceNow led Business Transformation
  • Pre-sales
  • Delivery
  • Strategy
  • Enterprise Solution Design

Education

  • Wharton Executive Education for CTO Program
  • Indian Institute of Technology (BHU) Varanasi

Insights

ServiceNow Rome - Making the Most of Your Upgrade...

ServiceNow Rome - Making the Most of Your Upgrade Journey

ServiceNow’s Rome is undoubtedly one of the most significant releases...

INRY made it to the Inc. 5000 list, yet again!

INRY made it to the Inc. 5000 list, yet again!

2021 saw INRY reach a 10-year milestone in delivery services...

Customer Service Management with ServiceNow

Customer Service Management with ServiceNow

Please join us for an in-depth look at the Customer Service Management