IT Service Management
Deliver modern IT experiences by leveraging ServiceNow's best practices. Build an agile organization that responds to business needs while delivering high availability and efficient performance.
IT Service Management
Deliver modern IT experiences by leveraging ServiceNow's best practices. Build an agile organization that responds to business needs while delivering high availability and efficient performance.
Success Story
The client, an operator of high-end hotels, was still managing their IT with manual processes. They revamped their IT by implementing ServiceNow ITOM and ITSM under the guidance of INRY and successfully gained visibility into their operations.
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Success Story
Being a large agricultural services company, Scoular had multiple uncoordinated tools to manage their IT service management, which affected employee experience. By implementing ServiceNow ITSM, Scoular resolved their incident management process within just 2 weeks.
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Deliver quality consumer experiences, and restore services faster, while reducing costs with best practices for ServiceNow Problem Management and Incident Management, Change and Release Management, CMDB, and Knowledge. Provide enterprise-wide visibility through dashboards, reports, and notifications. Run best-in-class organizations through SLAs.
Drive enterprise-class workflow, collaboration, and automation across all four dimensions of service management as defined by ITIL V4: Organizations and People, Information and Technology, Partners and Suppliers, and Value Streams and processes.
Enable self-service through digital service centers, portals, and mobile experiences. Leverage modern tools like the virtual agent and predictive intelligence to drive continual improvement. Leverage ITOM, security, integrated risk, HR, and other departments to drive enterprise efficiency.
We bring the power of ServiceNow and deliver value to our clients through a consultative approach.
Get INRY to help your organization achieve your goals with our in-depth expertise and a methodology focused on incremental delivery of tangible value.
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