Meet us at the Washington IT Leadership Forum 2025!!
Cprime | INRY is excited to connect with public sector IT leaders at the upcoming Washington IT Leadership Forum, a premier gathering designed to explore technological advancements shaping the future of government innovation. This exclusive event focuses on leadership development, peer networking, and collaborative strategies to enhance public services through technology.
Cprime | INRY, an Elite Partner of ServiceNow, has partnered with government agencies to optimize IT operations, enhance workforce productivity, and streamline service delivery.
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Meet the Team
As a Networking Break sponsor at the event, we’re eager to showcase how our expertise can help your agency or department leverage AI, automation, and modern IT solutions to drive transformation. Join us in shaping the future of IT leadership in the government.
Event Date: Thursday, April 3rd, 2025
Time: 8:00 am to 4:30 pm
Location: Marriott Tacoma Downtown, 1538 Commerce Street, Tacoma, WA 98402
Total Experience Framework
INRY's Total Experience Framework (TEF) breaks down silos to create a seamless, industry-agnostic user experience. It unifies Employee Center, Next Experience, Agent Workspaces, and Now Mobile, building a single digital front door for all employees. Leveraging INRY’s expertise and ServiceNow’s Gen AI, TEF enhances UI/UX with features like generative search, chat summarization, Knowledge Article creation, and automation for fulfillers, including case summarization and auto ticket allocation—driving engagement, efficiency, and satisfaction.
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ServiceNow HRSD
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INRY’s SMART Success for HRSD enhances employee experience and increases HR team productivity within 8 to 12 weeks. When combined with Now Assist (generative AI capabilities), HRSD enhances employee experience, improves process compliance, maximizes departmental efficiencies, and provides visibility for continuous HR process improvement. We mitigate platform adoption risks with our packaged service offering, drawing on our implementation expertise along with the CloudCover service, which provides 90 days of platform support and measures outcomes against your business goals.
Public Sector Digital Services
With ServiceNow’s Public Sector Digital Services (PSDS), enhance self-service options and accessibility and increase first contact resolution, in-turn leading to superior citizen interaction and service excellence. The frontline staff benefits significantly from the streamlined access to resources and optimized task allocation, leading to increased efficiency and productivity. It provides a user-friendly interface, improves communication, simplifies processes, resulting in a more responsive and effective experience for citizens.