Reduce cost and improve compliance with ServiceNow IT Asset Management

INRY's observations and explanations were clear and effective in helping us improve our obligations towards effective use of IT and compliance.
Division Chair Enterprise Operations Services at Leading Healthcare Organization

Reduce cost and improve compliance with ServiceNow IT Asset Management

Leverage workflows across IT, purchasing, finance, user and integrations with CMDB, Discovery etc. Get actionable insights to optimize IT asset usage and right-size future purchases. Improve compliance (Internal controls, SOX, NIST etc.).

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4.52 out of 5

ServiceNow ITAM Experts You Can Trust

Leading Elite PartnerConsistently rated among the top 5 ServiceNow partners
Proven SuccessOur clients love our focus on business outcomes and value
Global locationsRound-the-clock availability with global delivery centers
asset-management-process

Data-centric, and IT asset class-based methodology

asset-management-process

Our methodology is designed to mature the true use of assets across the enterprise by breaking down complex ITAM problems into manageable process-area-specific sprints (PASSes). This allows our clients to see value every week.

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ServiceNow ITAM outcomes our customers love

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Mayo Clinic manages hardware and software assets with ServiceNow
Mayo Clinic manages hardware and software assets with ServiceNow
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Hi-tech Manufacturer transforms global asset procurement and use
Hi-tech Manufacturer transforms global asset procurement and use
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K-12 Services client maximizes value from ServiceNow ITAM after upgrade
K-12 Services client maximizes value from ServiceNow ITAM after upgrade
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Major Food Co-op gains visibility from asset procurement to disposal
Major Food Co-op gains visibility from asset procurement to disposal
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IT Asset management with Identity and access governance for NIST compliance
IT Asset management with Identity and access governance for NIST compliance
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Casey's employees one portal to get help from any department
Casey's employees one portal to get help from any department
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Ideal methodology for ServiceNow ITAM

Rapid<br>Time to Value

Rapid
Time to Value

Our PASS methodology delivers repeatable, predictable results with fast time to value from your ServiceNow investment.

Flexible Engagement Models

Flexible Engagement Models

We make it easy to do business with us right from initial contracting to delivering projects and post-project support.

INRY<br>Assurance

INRY
Assurance

Our delivery and governance processes eliminate surprises, and enable us to offer outcome-based pricing and assure success.

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ROI from ServiceNow ITAM in weeks, not months

Assessment
and strategy
1 week
Rapid
Configuration
4 weeks
Pilot Process Area
Success Metrics
2 weeks
Outcome-based
projects
TBD
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See why organizations of all sizes love working with us
American GreetingsCasey'sGeneral MillsDollar GeneralScoularCity of MinneapolisFNTSUNC HealthLife TimeKeller ISDIowa DoTeLipslifeShriners Hospitals for Children

IT Asset management requires multiple teams including IT, Finance, Procurement to work closely together. Our unmatched expertise across complex, multi-country, multi-entity Asset Management allows us to tailor the implementation to your need.

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ServiceNow Implementations
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ServiceNow Implementations

Essentials HAM/SAM in weeks followed by targeted asset class maturity

Managed Services
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Managed Services

Build and operate ongoing asset data loads, purchase order loads, CI reconciliation

Upgrades & Instance Health
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Upgrades & Instance Health

Regularly upgrade the instance or asset libraries for maximum utilization

Apps and Accelerators
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Apps and Accelerators

Leverage store and other integrations to drive automated end to end asset management

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ServiceNow ITAM FAQs

Starting 2020, ITAM has Software Asset Management (SAM) priced per computer and Hardware Asset Management (HAM) professional priced by subscription unit. Besides these two products, HAM also has a basic edition that is part of the ServiceNow core product and included in most platform licensing.

Asset management in ServiceNow aligns closely with the CMDB implementation. The technical ServiceNow implementation is very straightforward, similar to other ServiceNow products, consisting of steps such as enabling plugins and setting up user rights.

Software Asset Management (SAM) has additional features like publisher packs used to track specific licensing. Hardware asset management is very closely tied to CMDB and is required before implementing SAM. It is essential to sequence all these activities so that the data and processes can mature in the right order.

We recommend a data-driven, device-centric rollout approach where each Asset management component can be rolled out separately.

Software Asset Management (SAM) application is used for tracking and managing software licenses, purchase, usage, compliance, and optimization. Hardware Asset Management (HAM) also includes full lifecycle, including purchasing, usage, allocation, inventory, request, and disposal.