Leverage workflows across IT, purchasing, finance, user and integrations with CMDB, Discovery etc. Get actionable insights to optimize IT asset usage and right-size future purchases. Improve compliance (Internal controls, SOX, NIST etc.).
Our methodology is designed to mature the true use of assets across the enterprise by breaking down complex ITAM problems into manageable process-area-specific sprints (PASSes). This allows our clients to see value every week.
Right sized implementations from essential technical go live to outcome based pricing. Explore options to pay based on cost savings or compliance goals
Our PASS methodology delivers repeatable, predictable results with fast time to value from your ServiceNow investment.
We make it easy to do business with us right from initial contracting to delivering projects and post-project support.
Our delivery and governance processes eliminate surprises, and enable us to offer outcome-based pricing and assure success.
IT Asset management requires multiple teams including IT, Finance, Procurement to work closely together. Our unmatched expertise across complex, multi-country, multi-entity Asset Management allows us to tailor the implementation to your need.
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Starting 2020, ITAM has Software Asset Management (SAM) priced per computer and Hardware Asset Management (HAM) professional priced by subscription unit. Besides these two products, HAM also has a basic edition that is part of the ServiceNow core product and included in most platform licensing.
Asset management in ServiceNow aligns closely with the CMDB implementation. The technical ServiceNow implementation is very straightforward, similar to other ServiceNow products, consisting of steps such as enabling plugins and setting up user rights.
Software Asset Management (SAM) has additional features like publisher packs used to track specific licensing. Hardware asset management is very closely tied to CMDB and is required before implementing SAM. It is essential to sequence all these activities so that the data and processes can mature in the right order.
We recommend a data-driven, device-centric rollout approach where each Asset management component can be rolled out separately.
The core setup of Asset management in ServiceNow is a matter of weeks. Setting up data, workflow, and governance processes can be anywhere from months up to a year, depending on your organizational maturity.
Software Asset Management (SAM) application is used for tracking and managing software licenses, purchase, usage, compliance, and optimization. Hardware Asset Management (HAM) also includes full lifecycle, including purchasing, usage, allocation, inventory, request, and disposal.
