Reduce cost and improve compliance with ServiceNow IT Asset Management

INRY's observations and explanations were clear and effective in helping us improve our obligations towards effective use of IT and compliance.
Division Chair Enterprise Operations Services at Leading Healthcare Organization

Reduce cost and improve compliance with ServiceNow IT Asset Management

Leverage workflows across IT, purchasing, finance, user and integrations with CMDB, Discovery etc. Get actionable insights to optimize IT asset usage and right-size future purchases. Improve compliance (Internal controls, SOX, NIST etc.).

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4.52 out of 5

ServiceNow ITAM Experts You Can Trust

Leading Elite Partner
Leading Elite PartnerConsistently rated among the top 5 ServiceNow partners
Proven Success
Proven SuccessOur clients love our focus on business outcomes and value
Global locations
Global locationsRound-the-clock availability with global delivery centers

Data-centric_and_IT_asset _class-based_methodology

Data-centric, and IT asset class-based methodology

Data-centric_and_IT_asset _class-based_methodology

Our methodology is designed to mature the true use of assets across the enterprise by breaking down complex ITAM problems into manageable process-area-specific sprints (PASSes). This allows our clients to see value every week.

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ServiceNow ITAM outcomes our customers love

Mayo Clinic manages hardware and software assets with ServiceNow
Hi-tech Manufacturer transforms global asset procurement and use
K-12 Services client maximizes value from ServiceNow ITAM after upgrade
Major Food Co-op gains visibility from asset procurement to disposal
IT Asset management with Identity and access governance for NIST compliance
Casey's employees one portal to get help from any department
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ServiceNow ITAM Implementations tied to outcomes

Right sized implementations from essential technical go live to outcome based pricing. Explore options to pay based on cost savings or compliance goals

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4.52 out of 5

Ideal methodology for ServiceNow ITAM

Rapid Time to Value

Time to Value

Our PASS methodology delivers repeatable, predictable results with fast time to value from your ServiceNow investment.

Flexible Engagement Models

Flexible Engagement Models

We make it easy to do business with us right from initial contracting to delivering projects and post-project support.

INRY Assurance


Our delivery and governance processes eliminate surprises, and enable us to offer outcome-based pricing and assure success.

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ROI from ServiceNow ITAM in weeks, not months

and strategy
1 week
4 weeks
Pilot Process Area
Success Metrics
2 weeks
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See why organizations of all sizes love working with us
  • University Of Kentucky Healthcare
  • Red Wing
  • General Mills
  • Dollar General
  • Scoular
  • City of Minneapolis
  • FNTS
  • UNC Health
  • Life Time
  • Keller ISD
  • Iowa DoT
  • eLipslife
  • Shriners Hospitals for Children
  • American Greetings
  • Casey's

IT Asset management requires multiple teams including IT, Finance, Procurement to work closely together. Our unmatched expertise across complex, multi-country, multi-entity Asset Management allows us to tailor the implementation to your need.

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ServiceNow Implementations Talk to an Expert Learn more
ServiceNow Implementations

Implement ServiceNow with best practices to maximize ROI and speed up time-to-value

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Managed Services

Get round-the-clock assistance and support from ServiceNow experts

Upgrades & Instance Health Talk to an Expert Learn more
Upgrades & Instance Health

Plan and execute ServiceNow upgrades with minimum disruptions

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Apps and Accelators

Discover custom apps by INRY designed to deliver great experiences

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ServiceNow ITAM FAQs

Starting 2020, ITAM has Software Asset Management (SAM) priced per computer and Hardware Asset Management (HAM) professional priced by subscription unit. Besides these two products, HAM also has a basic edition that is part of the ServiceNow core product and included in most platform licensing.

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Asset management in ServiceNow aligns closely with the CMDB implementation. The technical ServiceNow implementation is very straightforward, similar to other ServiceNow products, consisting of steps such as enabling plugins and setting up user rights.

Software Asset Management (SAM) has additional features like publisher packs used to track specific licensing. Hardware asset management is very closely tied to CMDB and is required before implementing SAM. It is essential to sequence all these activities so that the data and processes can mature in the right order.

We recommend a data-driven, device-centric rollout approach where each Asset management component can be rolled out separately.

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Software Asset Management (SAM) application is used for tracking and managing software licenses, purchase, usage, compliance, and optimization. Hardware Asset Management (HAM) also includes full lifecycle, including purchasing, usage, allocation, inventory, request, and disposal.

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