Leverage workflows across IT, purchasing, finance, user and integrations with CMDB, Discovery etc. Get actionable insights to optimize IT asset usage and right-size future purchases. Improve compliance (Internal controls, SOX, NIST etc.).
Our methodology is designed to mature the true use of assets across the enterprise by breaking down complex ITAM problems into manageable process-area-specific sprints (PASSes). This allows our clients to see value every week.
IT Asset management requires multiple teams including IT, Finance, Procurement to work closely together. Our unmatched expertise across complex, multi-country, multi-entity Asset Management allows us to tailor the implementation to your need.
SMART Success HAM/SAM in weeks followed by targeted asset class maturity
Build and operate ongoing asset data loads, purchase order loads, CI reconciliation
Regularly upgrade the instance or asset libraries for maximum utilization
Leverage store and other integrations to drive automated end to end asset management
Asset management in ServiceNow aligns closely with the CMDB implementation. The technical ServiceNow implementation is very straightforward, similar to other ServiceNow products, consisting of steps such as enabling plugins and setting up user rights.
Software Asset Management (SAM) has additional features like publisher packs used to track specific licensing. Hardware asset management is very closely tied to CMDB and is required before implementing SAM. It is essential to sequence all these activities so that the data and processes can mature in the right order.
We recommend a data-driven, device-centric rollout approach where each Asset management component can be rolled out separately.