Achieve IT Organizational efficiency in 6 to 10 weeks
Achieve IT Organizational efficiency in 6 to 10 weeks
INRY's SMART Success for ITSM solution offers a streamlined approach to managing IT operations, reducing risk with proactive problem resolution and enabling businesses to go live in as little as 6 to 10 weeks, resulting in enhanced service quality and improved customer satisfaction.
What is SMART Success for ITSM?
INRY’s SMART Success for ITSM enables organizations to achieve IT organizational efficiency in 6 to 10 weeks. This is achievable by consolidating IT services, gaining visibility into processes and services, providing mobile connectivity and enhancing the service experience for its employees. The ITSM solution offered by us enables your agents to boost their productivity, swiftly address problems and enhance user satisfaction. We mitigate the risk associated with platform adoption by providing a packaged service offer that leverages our years of experience in implementation. Our service offering comprises a two-week Hypercare period post Go-live, and up to 90 days of initial CloudCover managed services coverage. With CloudCover, INRY provides post-launch adoption support and measures the actual outcomes against your business objectives.
Why INRY?
Rapid Time to
Value
with delivery in 6-10 weeks, depending on the organization’s size and complexity
Easy to
Work With
with partnering models that include fixed firm pricing and time and materials service delivery
INRY
Assurance
through a proven methodology, experienced team, and accountable partner
Featured Work
INRY CloudCover
Get 3 months of post-go-live support that delivers a wide spectrum of managed services
Ask INRY
On-demand remote business or technical consultation, ticketing support on HI cases, answering questions and promoting development best practices.
Learn more Learn morePlatform Enhancements
Enhancements, small tasks like standard reporting and performance analytics, creating knowledge articles, and small projects.
Learn more Learn morePlatform Operations
Keeping the lights on, setting up users, groups & and SSO, integrations, support data imports, end-user support and process documentation.
Learn more Learn moreQuarterly Business Reviews
Plan and review quarterly organizational goals, review and refresh long-term strategic roadmap.
Learn more Learn moreAnnual CloudCover Subscription
With an annual subscription to INRY CloudCover, you can access a full range of managed services and additional support.
Architect Reviews
Align with ServiceNow roadmap, proactive platform reliability and maintenance reviews, instance and architecture strategy review.
Learn more Learn morePlatform Reliability Engineering
Delivering instance health with patches, upgrades, security and ongoing best practices.
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