Meet INRY at the Washington Digital Government Summit 2024

Washington DGS 2024

Meet INRY at the Washington Digital Government Summit 2024

INRY is excited to connect with leaders who are at the forefront of digital transformation at the upcoming Summit in Washington. We look forward to hearing more from WA leaders on how the government is exploring and implementing Gen-AI to drive business transformation. As an Elite Partner of ServiceNow, discover how our partnership can help achieve your organizational goals through Efficient, Agile, and Scalable Experiences (EASE) with the ServiceNow platform.


Join us to learn

Total Experience Framework acts as a digital front door for your workforce, delivering a unified user experience across all service delivery touchpoints.

Discover a tailored solution for enhancing Customer Service Management (CSM), ensuring efficient access and support for your agents and customers. Additionally, explore how our Generative AI capabilities streamline CSM operations and enhance agency/department success.


Washington DGS (1)

Event Overview

Washington DGS (1)

Meet Don Page - Market Leader | INRY - WA State and Local Government

INRY has worked with various Govt agencies and helped them with their Digital transformation using ServiceNow Platform.

As a Patron Sponsor at the event, we're excited to showcase how INRY can empower your agency/department to thrive in today's digital landscape

At the event, we look forward to extending thought-provoking conversations with you around offerings such as

Total Experience Framework

INRY's Total Experience Framework (TEF) is designed to break down silos, creating a seamless user experience. This industry-agnostic solution ensures a cohesive work environment, enhancing employee engagement and satisfaction.

INRY’s TEF unifies and improves user experience across Employee Center, Next Experience, Agent Workspaces, and Now Mobile. The objective is to build a single digital front door that will enhance all employees' experience. Leveraging on INRY's deep industry experience, a guided approach along with ServiceNow’s Gen AI capabilities TEF provides a functional UI/UX with features such as generative search, chat summarization and Knowledge Articles creation for employees and Case summarizations, auto allocation of tickets etc. for fulfillers.

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Generative AI

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INRY is focused on helping customers adopt Generative AI capabilities on the NOW Platform at the right time, with the right foundation, equipped to create impact through ample training and enablement. Our SMART Success offerings, supercharged with Now Assist, can bring Generative AI to life across your agency in just 8-12 weeks, improving workforce productivity and customer experience. It empowers System Administrators, Agents, and Employees with advanced self-service and operational productivity features.

Now Assist (ServiceNow’s Generative AI) capabilities:
• Generative search
• Conversational exchanges
• Chat and agent hand-off summarization
• Content generation

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