Padmaja Bhaskaruni
"Because technology must empower people, especially during a crisis"
On April 6, 2020, Financial Times released the list of 500 fastest-growing companies in the Americas for 2020. INRY (#340) made it to the same elite list as Tesla (#158), Netflix (#371), PayPal (493), and more! This list highlights businesses across the Americas for whom innovation and creativity have paid off — key attributes of INRY's team, that will help us thrive once the pandemic is behind us.
So what is INRY doing, to continue to serve and be prepared (for the post COVID world), at a time when businesses are struggling to survive? This article highlights how INRY's innovation and creativity are making unbelievable things happen every day for our community.
Not at the forefront, but we are doing our part
At the beginning of March, when the US government issued the stay-at-home/shelter-in-place orders, INRY was ready to support its clients with new ways of working virtually. From our client interactions, we understood their distress in ensuring the safety and health of their employees and communities. During this time, ServiceNow released free Emergency Response Management apps (Outreach, Self Report, Exposure Management, and Response Operations).
INRY prioritized the implementation of these apps for its clients and offered pro bono services for non-profits and healthcare organizations, who are at the forefront of fighting this pandemic.
When the going gets tough, INRY gets going
On March 27, 2020, the US government passed the CARES Act to combat economic losses from the coronavirus crisis. Under this act, approved SBA lenders could process PPP loans for eligible small businesses, who could use the funds to keep their employees on the payroll. In the first phase, banks had a small window to process these loans and were expecting to receive and process an overwhelming number of applications.
Similarly, in the second wave, all small businesses that had received loans could apply for loan forgiveness. Rising to the challenge, INRY, in collaboration with ServiceNow, created a fast lending solution - Small Business Loan Management app - that helps banks and their customers submit and process SBA's PPP loans and loan forgiveness. Our solution eliminates the need for physically walking into a bank, presenting a paper application, and scanning the relevant documentation for small business customers. For banks, the solution provides a workflow for various departments to efficiently, securely, and collaboratively manage the application review and approval process.
Preparation is the key to success
Recently, President Trump issued federal guidelines indicating that the states can choose to reopen their economies. When each state starts relaxing the stay-at-home/shelter-in-place orders, companies may ask their employees to return to work or start working from the office. They must plan and ensure preparedness to handle the concerns of their hybrid (virtual and physical) workforce. To help them transition into this new phase, INRY is gearing up to launch a solution for HR teams - INRY Cares for HR - that contains a starter content pack of HR services and knowledge articles. This solution can be added to an existing employee service center and acts as a self-service portal for employees to find answers to common questions and submit standard requests to HR. For HR teams, this saves manual work and frees them to focus on more critical services. INRY will provide this app at no charge for companies looking to implement it until the end of June 2020.
Thank you for being part of our community. Reach out to us - our teams are here to help. Please connect with us on social for updates, new webinars both live and on-demand.