Enhance customer experience while reducing service costs with effortless, connected, and proactive solutions.
The client wanted to modernize and create user-friendly colleague requester experience by leveraging the platform of the future. Along with the client, INRY has set a stage for the client’s enterprise transformation by standardizing their processes and gaining efficiency.Read More
American Greetings needed a modern solution to provide personal and consistent customer service by breaking down silos. INRY helped the client build a future-ready customer service team to modernize experiences with by improving portals, emails, phone channels, and experiment with AI.Read More
FNTS wanted to modernize and deliver a more personal and connected customer service experience. INRY helped the client by creating personalized self-service options and gain the infrastructure visibility on ServiceNow Discovery to provide a smooth and seamless customer experience.Read More
Provide effortless customer service across any channel at any time.
Use a single location to access resources, historical information, and items connected to the affected product or service.
Leverage proactive insights and historical problem management data to improve service quality.
Our end-to-end implementation services help you design, deploy, and adopt ServiceNow faster.
Typically implemented within 6-12 weeks
Scoped implementation to drive specific outcomes
Complex organizations with multiple technologies