Customer Service Management
Enhance customer experience while reducing service costs with effortless, connected, and proactive solutions.
Customer Service Management
Enhance customer experience while reducing service costs with effortless, connected, and proactive solutions.
Provide effortless customer service across any channel at any time.
Use a single location to access resources, historical information, and items connected to the affected product or service.
Leverage proactive insights and historical problem management data to improve service quality.
SUCCESS STORY
The client wanted to modernize and create user-friendly colleague requester experience by leveraging the platform of the future. Along with the client, INRY has set a stage for the client’s enterprise transformation by standardizing their processes and gaining efficiency.
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SUCCESS STORY
American Greetings needed a modern solution to provide personal and consistent customer service by breaking down silos. INRY helped the client build a future-ready customer service team to modernize experiences with by improving portals, emails, phone channels, and experiment with AI.
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SUCCESS STORY
FNTS wanted to modernize and deliver a more personal and connected customer service experience. INRY helped the client by creating personalized self-service options and gain the infrastructure visibility on ServiceNow Discovery to provide a smooth and seamless customer experience.
Read MoreWe bring the power of ServiceNow and deliver value to our clients through a consultative approach.
Get INRY to help your organization achieve your goals with our in-depth expertise and a methodology focused on incremental delivery of tangible value.
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