American Greetings resolves issues faster and reports on common problems to provide consistent customer experience.
Security & Risk
Implementation of ServiceNow Vendor Risk Management enabled the client to improve speed and management oversight.
Configuration of a single sign-on system and ServiceNow ITSM out-of-the-box to unlock value within just 2 weeks.
Integration of ServiceNow HR with Workday provided a fortune 500 company with a single interface to interact with HR.
ServiceNow Asset Management with vendor integration provided the client with complete visibility into the Asset lifecycle.
The future-ready customer service team has the stage set to modernize the experience of their customers.