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    INRY Insights

    Over the past decade, we have had the privilege of working with our customers and ServiceNow to gain valuable insights into the industry, content, across various functions. With this knowledge, we have categorized our information into industry-specific topics, content types such as success stories, white papers, webinars, and blog posts, and function-specific insights. We have collected all of these insights on this page for you to explore further. If you have any questions, please do not hesitate to contact us.

    INRY Insights

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    Blog Post
    Total Experience Framework: A Game Changer for Customer Experience in the Digital Era

    Transform interactions with INRY’s Total Experience Framework for seamless digital experiences.

    Phani ChegondiPhani Chegondi
    Success Story
    Global Workspace Leader Transforms KYC Process with ServiceNow CSM

    Global workspace leader streamlines KYC with ServiceNow CSM for faster onboarding and compliance.

    Ashwath SeethamshettyAshwath Seethamshetty
    Success Story
    Reshaping Field Service Dynamics with ServiceNow FSM

    INRY optimized field service operations with ServiceNow FSM, boosting productivity, automation, and customer satisfaction.

    Ashwath SeethamshettyAshwath Seethamshetty
    Success Story
    Delivering seamless customer service, the key to retention: Make it happen with ServiceNow CSM

    See how ServiceNow CSM streamlined customer service and improved satisfaction for a leading IT distributor.

    Ashwath SeethamshettyAshwath Seethamshetty
    Success Story
    Seamless Customer Service: A Global Tech Leader Revolutionizes Customer Operations with ServiceNow CSM

    A global tech leader transformed customer service with INRY and ServiceNow, boosting satisfaction, collaboration, and efficiency.

    Ashwath SeethamshettyAshwath Seethamshetty
    Success Story
    Elevating Field Service Operations: INRY's Strategic Initiative to Enhance Field Service Management for a Premier Convenience Store Chain

    INRY's collaboration improved field service operational efficiency for a Premier Convenience Store Chain by utilizing ServiceNow's FSM application.

    Ashwath SeethamshettyAshwath Seethamshetty
    Success Story
    Digital Revolution in Customer Service Management: A Convenience Store Chain's Approach

    INRY swiftly implemented the ServiceNow CSM solution using its proprietary project delivery methodology, Process Area Specific Sprints (PASS) to enhance Self-Service Options.

    Ashwath SeethamshettyAshwath Seethamshetty
    Success Story
    INRY Drives Success for a California-based Insurance Provider with a Strategic Roadmap on ServiceNow CSM

    INRY delivers strategic recommendations within 6 weeks, addressing immediate concerns and laying the foundation for continuous improvement.

    Ashwath SeethamshettyAshwath Seethamshetty
    Success Story
    How FNTS connected their teams to create an exceptional customer experience

    Read on to find out how INRY helped FNTS build a solution that provides a smooth and seamless customer experience.

    Padmaja BhaskaruniPadmaja Bhaskaruni
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