INRY in conversation with Donaldson & Mayo Clinic at Knowledge 2020
Blog Post

Business Operations

INRY in conversation with Donaldson & Mayo Clinic at Knowledge 2020 Dive into the conversation between Donaldson and Mayo Clinic on INRY's implementation of ServiceNow ITAM at Knowledge 2020.

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INRY helps banks reach the SBA PPP loans finish line
Blog Post

Business Operations

INRY helps banks reach the SBA PPP loans finish line The launch of the Small Business Management app comes at a time when banks need to speed up their SBA PPP lending process.

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INRY's journey to The Americas Fastest Growing Companies 2020 list
Blog Post

Business Operations

INRY's journey to The Americas Fastest Growing Companies 2020 list On Financial Times' 2020 list of 500 fastest-growing companies in the Americas, INRY is in the same elite list as Tesla, Netflix, and PayPal.

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Insightful lessons from ServiceNow's Emergency Response Applications
Blog Post

Business Operations

Insightful lessons from ServiceNow's Emergency Response Applications Coordinating response to emergencies in the wake of the COVID-19/Novel Coronavirus pandemic by implementing ServiceNow’s Emergency Response Apps.

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Customer Service Management with ServiceNow
Webinar

Business Operations

Customer Service Management with ServiceNow In this 30-minute webinar, we cover ServiceNow CSM's self-service portal, integrations, and major issue management.

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American Greetings: Driving customer experience with ServiceNow CSM
Webinar

Business Operations

American Greetings: Driving customer experience with ServiceNow CSM We explore the journey of our client, American Greetings in modernizing Customer Service with ServiceNow.

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Sports Entertainment Company redefines Facilities Management
Success Story

Business Operations

Sports Entertainment Company redefines Facilities Management Global Sports Entertainment Company digitizes its facilities with ServiceNow for tracking and responding to requests.

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Professional Services Company restructures their operating model across Canada
Success Story

Business Operations

Professional Services Company restructures their operating model across Canada Leading Professional Services Company streamlines their colleague-requester experiences by segmenting work between the front and back offices.

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INRY on NOW: How we run our business on ServiceNow
Webinar

Business Operations

INRY on NOW: How we run our business on ServiceNow INRY leverages ServiceNow internally to run its business and also helps clients achieve excellence with the platform.

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A practical guide to enhancing search in ServiceNow
Webinar

Business Operations

A practical guide to enhancing search in ServiceNow Organizations are looking to implement AI technologies along with leveraging industry experts to deliver successful outcomes.

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Key Considerations when implementing ServiceNow CSM for Mature and Evolving Organizations
Whitepaper

Business Operations

Key Considerations when implementing ServiceNow CSM for Mature and Evolving Organizations While implementing ServiceNow Customer Service Management (CSM), the nuances unique to the organization must be considered.

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American Greetings overhauls Customer Service with INRY
Success Story

Business Operations

American Greetings overhauls Customer Service with INRY American Greetings resolves issues faster and reports on common problems to provide consistent customer experience.

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How FNTS connected their teams to create an exceptional customer experience
Success Story

Business Operations

How FNTS connected their teams to create an exceptional customer experience Read on to find out how INRY helped FNTS build a solution that provides a smooth and seamless customer experience.

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Transforming retail workforce management with mobility solutions
Blog Post

Business Operations

Transforming retail workforce management with mobility solutions While customer satisfaction is very important for businesses, efficient personnel management is vital as well.

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Life Time makes it easy for their Finance team to deliver timely and accurate information
Success Story

Business Operations

Life Time makes it easy for their Finance team to deliver timely and accurate information INRY worked closely with the teams at Life Time to get real-time feedback and accelerate the ease of adoption.

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How American Greetings insourced and modernized customer experience
Success Story

Business Operations

How American Greetings insourced and modernized customer experience The future-ready customer service team has the stage set to modernize the experience of their customers.

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How Casey’s accelerated their business and gained insight into their store operations
Success Story

Business Operations

How Casey’s accelerated their business and gained insight into their store operations INRY helped Casey’s leverage automation to efficiently manage the workload of field service executives.

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Casey’s gets Facilities requests fulfilled much faster and more efficiently with ServiceNow
Success Story

Business Operations

Casey’s gets Facilities requests fulfilled much faster and more efficiently with ServiceNow INRY helps Casey's facilities managers to manage their tasks while enabling technicians to easily manage their work.

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Three things today’s customer wants and how to provide them
Blog Post

Business Operations

Three things today’s customer wants and how to provide them Read on to understand the correct balance between digitization and providing human interaction to fulfill today's customers' needs.

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How to transform your Field Service Management for better customer service
Blog Post

Business Operations

How to transform your Field Service Management for better customer service To build brand loyalty and improve customer retention, it is vital for businesses to make personal interactions seamless.

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Strategies To Use ServiceNow CSM To Deliver Stellar Customer Service
Whitepaper

Business Operations

Strategies To Use ServiceNow CSM To Deliver Stellar Customer Service INRY believes in providing customers with key information to the customers, resulting in better customer satisfaction.

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Improving Customer Experience with Communities on ServiceNow
Blog Post

Business Operations

Improving Customer Experience with Communities on ServiceNow Companies with high rates of customer engagement can increase revenues by cross-selling and upselling, but that’s not all.

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Four easy steps to implement Customer Service Management with ServiceNow
Whitepaper

Business Operations

Four easy steps to implement Customer Service Management with ServiceNow Plan your ServiceNow CSM implementation with just 4 steps to increase customer service satisfaction and reduce cost.

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