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    INRY Insights

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    Success Story
    Red Wing Shoes Quickly Complies With Federal Vaccine Mandate

    Red Wing Shoes partnered with INRY and ServiceNow to track the status of employee vaccinations and comply with the federal vaccine mandate.

    Rakesh PothurajuRakesh Pothuraju
    Success Story
    ServiceNow's Safe Workplace Solution Enables Vaccine Status Tracking for an Airline Carrier

    INRY deployed a production solution for managing vaccine exemption requests for hundreds of pilots across multiple continents in less than a week.

    Brian DevaneBrian Devane
    Blog Post
    Pranav Rajguru is INRY's New CFO as Company’s Growth Journey Continues

    INRY hires Pranav Rajguru in the role of Chief Financial Officer to accelerate its growth journey and expand leadership capacity in 2021.

    Padmaja BhaskaruniPadmaja Bhaskaruni
    Blog Post
    INRY made it to the Inc. 5000 list, yet again!

    INRY ranked on the prestigious Inc. 5000 list of fastest-growing private companies in 2021.

    Gautam KrishnaGautam Krishna
    Webinar
    Webinar: Empowering Recruitment by Design

    Recruiting quality talent quickly and efficiently is one of the essential tasks recruiters strive to achieve.

    Bipin ParachaBipin Paracha
    Webinar
    Webinar: Helping Banks Pivot to Address Lower Income Avoidable Mortgage Foreclosures

    CFPB and FHFA want Banks and Lenders to go above and beyond to accommodate these borrowers. ServiceNow and INRY helped lenders meet their requirements.

    Steve HuckSteve Huck
    Blog Post
    INRY Moves Up the FT 500 List of Americas' Fastest-Growing Companies 2021

    We are proud to be ranked on FT Americas' Fastest-Growing private companies in the US for 2021. INRY is proud to have this honor and the support.

    Padmaja BhaskaruniPadmaja Bhaskaruni
    Webinar
    Webinar: Achieve a Better Quote and Enroll Experience with ServiceNow

    This webinar tells how a business manages the quote and enrollment processes and drives better service experiences across Sales, Enrollment, and Renewals.

    Steve HuckSteve Huck
    Blog Post
    INRY in conversation with Donaldson & Mayo Clinic at Knowledge 2020

    Dive into the conversation between Donaldson and Mayo Clinic on INRY's implementation of ServiceNow ITAM at Knowledge 2020.

    Padmaja BhaskaruniPadmaja Bhaskaruni
    Blog Post
    INRY helps banks reach the SBA PPP loans finish line

    The launch of the Small Business Management app comes at a time when banks need to speed up their SBA PPP lending process.

    Padmaja BhaskaruniPadmaja Bhaskaruni
    Blog Post
    INRY's journey to The Americas Fastest Growing Companies 2020 list

    On Financial Times' 2020 list of 500 fastest-growing companies in the Americas, INRY is in the same elite list as Tesla, Netflix, and PayPal.

    Padmaja BhaskaruniPadmaja Bhaskaruni
    Blog Post
    Insightful lessons from ServiceNow's Emergency Response Applications

    Coordinating response to emergencies in the wake of the COVID-19/Novel Coronavirus pandemic by implementing ServiceNow’s Emergency Response Apps.

    Bipin ParachaBipin Paracha
    Webinar
    Customer Service Management with ServiceNow

    In this 30-minute webinar, we cover ServiceNow CSM's self-service portal, integrations, and major issue management.

    Gautam KrishnaGautam Krishna
    Webinar
    American Greetings: Driving customer experience with ServiceNow CSM

    We explore the journey of our client, American Greetings in modernizing Customer Service with ServiceNow.

    Gautam KrishnaGautam Krishna
    Success Story
    Sports Entertainment Company redefines Facilities Management

    Global Sports Entertainment Company digitizes its facilities with ServiceNow for tracking and responding to requests.

    Padmaja BhaskaruniPadmaja Bhaskaruni
    Success Story
    Professional Services Company restructures their operating model across Canada

    Leading Professional Services Company streamlines their colleague-requester experiences by segmenting work between the front and back offices.

    Padmaja BhaskaruniPadmaja Bhaskaruni
    Webinar
    INRY on NOW: How we run our business on ServiceNow

    INRY leverages ServiceNow internally to run its business and also helps clients achieve excellence with the platform.

    Pruthvi RameshPruthvi Ramesh
    Webinar
    A practical guide to enhancing search in ServiceNow

    Organizations are looking to implement AI technologies along with leveraging industry experts to deliver successful outcomes.

    Karthik Kumar SunderKarthik Sunder
    Whitepaper
    Key Considerations when implementing ServiceNow CSM for Mature and Evolving Organizations

    While implementing ServiceNow Customer Service Management (CSM), the nuances unique to the organization must be considered.

    Anu BulusuAnu Bulusu
    Success Story
    American Greetings overhauls Customer Service with INRY

    American Greetings resolves issues faster and reports on common problems to provide a consistent customer experience with INRY.

    Padmaja BhaskaruniPadmaja Bhaskaruni
    Blog Post
    Transforming retail workforce management with mobility solutions

    While customer satisfaction is very important for businesses, efficient personnel management is vital as well.

    Bipin ParachaBipin Paracha
    Success Story
    Life Time makes it easy for their Finance team to deliver timely and accurate information

    INRY worked closely with the teams at Life Time to get real-time feedback and accelerate the ease of adoption.

    Padmaja BhaskaruniPadmaja Bhaskaruni
    Success Story
    How American Greetings insourced and modernized customer experience

    The future-ready customer service team has the stage set to modernize the experience of their customers.

    Padmaja BhaskaruniPadmaja Bhaskaruni
    Success Story
    How retail store chain accelerated their business and gained insight into their store operations

    INRY helped a retail store chain leverage automation to efficiently manage the workload of field service executives.

    Padmaja BhaskaruniPadmaja Bhaskaruni
    Success Story
    A Retail Store Chain Facilities requests fulfilled much faster and more efficiently with ServiceNow

    INRY helps retail store facilities managers to manage their tasks while enabling technicians to easily manage their work.

    Karthik Kumar SunderKarthik Sunder
    Blog Post
    Three things today’s customer wants and how to provide them

    Read on to understand the correct balance between digitization and providing human interaction to fulfill today's customers' needs.

    Carey GrantCarey Grant
    Blog Post
    How to transform your Field Service Management for better customer service

    To build brand loyalty and improve customer retention, it is vital for businesses to make personal interactions seamless.

    Gautam KrishnaGautam Krishna
    Whitepaper
    Strategies To Use ServiceNow CSM To Deliver Stellar Customer Service

    INRY believes in providing customers with key information to the customers, resulting in better customer satisfaction.

    Anu BulusuAnu Bulusu
    Blog Post
    Improving Customer Experience with Communities on ServiceNow

    Companies with high rates of customer engagement can increase revenues by cross-selling and upselling, but that’s not all.

    Carey GrantCarey Grant
    Whitepaper
    Four easy steps to implement Customer Service Management with ServiceNow

    Plan your ServiceNow CSM implementation with just 4 steps to increase customer service satisfaction and reduce cost.

    Anu BulusuAnu Bulusu
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