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Blog Post
Business Operations
INRY in conversation with Donaldson & Mayo Clinic at Knowledge 2020
Dive into the conversation between Donaldson and Mayo Clinic on INRY's implementation of ServiceNow ITAM at Knowledge 2020.
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Blog Post
Business Operations
INRY helps banks reach the SBA PPP loans finish line
The launch of the Small Business Management app comes at a time when banks need to speed up their SBA PPP lending process.
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Blog Post
Business Operations
INRY's journey to The Americas Fastest Growing Companies 2020 list
On Financial Times' 2020 list of 500 fastest-growing companies in the Americas, INRY is in the same elite list as Tesla, Netflix, and PayPal.
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Blog Post
Business Operations
Insightful lessons from ServiceNow's Emergency Response Applications
Coordinating response to emergencies in the wake of the COVID-19/Novel Coronavirus pandemic by implementing ServiceNow’s Emergency Response Apps.
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Webinar
Business Operations
Customer Service Management with ServiceNow
In this 30-minute webinar, we cover ServiceNow CSM's self-service portal, integrations, and major issue management.
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Webinar
Business Operations
American Greetings: Driving customer experience with ServiceNow CSM
We explore the journey of our client, American Greetings in modernizing Customer Service with ServiceNow.
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Success Story
Business Operations
Sports Entertainment Company redefines Facilities Management
Global Sports Entertainment Company digitizes its facilities with ServiceNow for tracking and responding to requests.
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Success Story
Business Operations
Professional Services Company restructures their operating model across Canada
Leading Professional Services Company streamlines their colleague-requester experiences by segmenting work between the front and back offices.
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Webinar
Business Operations
INRY on NOW: How we run our business on ServiceNow
INRY leverages ServiceNow internally to run its business and also helps clients achieve excellence with the platform.
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Webinar
Business Operations
A practical guide to enhancing search in ServiceNow
Organizations are looking to implement AI technologies along with leveraging industry experts to deliver successful outcomes.
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Whitepaper
Business Operations
Key Considerations when implementing ServiceNow CSM for Mature and Evolving Organizations
While implementing ServiceNow Customer Service Management (CSM), the nuances unique to the organization must be considered.
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Success Story
Business Operations
American Greetings overhauls Customer Service with INRY
American Greetings resolves issues faster and reports on common problems to provide consistent customer experience.
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Success Story
Business Operations
How FNTS connected their teams to create an exceptional customer experience
Read on to find out how INRY helped FNTS build a solution that provides a smooth and seamless customer experience.
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Blog Post
Business Operations
Transforming retail workforce management with mobility solutions
While customer satisfaction is very important for businesses, efficient personnel management is vital as well.
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Success Story
Business Operations
Life Time makes it easy for their Finance team to deliver timely and accurate information
INRY worked closely with the teams at Life Time to get real-time feedback and accelerate the ease of adoption.
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Success Story
Business Operations
How American Greetings insourced and modernized customer experience
The future-ready customer service team has the stage set to modernize the experience of their customers.
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Success Story
Business Operations
How Casey’s accelerated their business and gained insight into their store operations
INRY helped Casey’s leverage automation to efficiently manage the workload of field service executives.
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Success Story
Business Operations
Casey’s gets Facilities requests fulfilled much faster and more efficiently with ServiceNow
INRY helps Casey's facilities managers to manage their tasks while enabling technicians to easily manage their work.
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Blog Post
Business Operations
Three things today’s customer wants and how to provide them
Read on to understand the correct balance between digitization and providing human interaction to fulfill today's customers' needs.
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Blog Post
Business Operations
How to transform your Field Service Management for better customer service
To build brand loyalty and improve customer retention, it is vital for businesses to make personal interactions seamless.
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Whitepaper
Business Operations
Strategies To Use ServiceNow CSM To Deliver Stellar Customer Service
INRY believes in providing customers with key information to the customers, resulting in better customer satisfaction.
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Blog Post
Business Operations
Improving Customer Experience with Communities on ServiceNow
Companies with high rates of customer engagement can increase revenues by cross-selling and upselling, but that’s not all.
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Whitepaper
Business Operations
Four easy steps to implement Customer Service Management with ServiceNow
Plan your ServiceNow CSM implementation with just 4 steps to increase customer service satisfaction and reduce cost.
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