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    Blog Post
    The Future of ITSM: AI and Workflow Automation for Enhanced Service Delivery on ServiceNow

    AI and automation in ServiceNow ITSM streamline service delivery for faster, smarter IT operations.

    Ashwath SeethamshettyAshwath Seethamshetty
    Blog Post
    Future of ITIL 4: ServiceNow Shaping Next-Gen ITSM Practices

    Discover how ServiceNow enhances ITIL 4 with automation and proactive ITSM. Optimize ITIL integration with INRY for seamless efficiency.

    Ashwath SeethamshettyAshwath Seethamshetty
    Success Story
    IT Transformation of one of America's Largest Courts with ServiceNow ITSM

    Discover how the Council for Judicial Affairs transformed its IT operations with ServiceNow ITSM and HAM, streamlining processes and improving efficiency.

    Brian DevaneBrian Devane
    Success Story
    Integrate ServiceNow with your GIS for Seamless Work Order Management

    Discover how INRY integrated ServiceNow with GIS to streamline work order management for a medical research foundation.

    Phani ChegondiPhani Chegondi
    Success Story
    Breaking down Asset Management for Healthcare Organizations: How a Leading Healthcare Foundation Does It Using ServiceNow ITAM

    How a Minneapolis healthcare leader optimized IT asset management to enhance care and compliance.

    Brian DevaneBrian Devane
    Success Story
    Soaring to New Heights: How a Leading Airline Revolutionized Vendor Management with ServiceNow ITSM to Enhance Passenger Safety and Experience

    See how an American airline and INRY used ServiceNow to transform vendor management, boosting passenger safety and efficiency.

    Brian DevaneBrian Devane
    Success Story
    Streamlining IT Service Delivery for A Leading Northwest Arizona Healthcare Provider

    Northwest Arizona's top healthcare provider enhances IT service delivery with ServiceNow ITSM and INRY, improving efficiency and patient care through innovation.

    Brian DevaneBrian Devane
    Success Story
    Expanding ServiceNow Capabilities Through Citrix ITSM Integration for Healthcare Provider

    INRY integrated Citrix ITSM with ServiceNow for a Minnesota healthcare provider, enhancing IT service management and patient care in just four weeks.

    Brian DevaneBrian Devane
    Success Story
    Creating Seamless Healthcare Solutions through Strategic Project Management

    See how a top healthcare provider optimized project management with INRY's ServiceNow SPM, improving IT prioritization and strategic alignment.

    Ashwath SeethamshettyAshwath Seethamshetty
    Success Story
    Advancing IT Transformation with ServiceNow ITSM for a Community Healthcare Organization

    Discover how a top Illinois healthcare provider transformed ITSM with INRY, moving from Ivanti to ServiceNow in 6 weeks, boosting efficiency and user satisfaction.

    Brian DevaneBrian Devane
    Success Story
    Wellstar Leverages INRY's ServiceNow Expertise for a Tailored SPM Solution

    Wellstar partnered with INRY to enhance SPM using ServiceNow, improving efficiency, communication, and strategic alignment

    Ashwath SeethamshettyAshwath Seethamshetty
    Success Story
    Driving Employee Service Excellence- Transforming IT Support for a Global Manufacturing Leader

    INRY transformed IT support, leveraging ServiceNow's IT Service Management solutions to enhance service delivery and operational efficiency.

    Brian DevaneBrian Devane
    Success Story
    INRY Leverages ServiceNow SAM Pro to Transform Software License Management for a Global Medical Technology Leader

    INRY transformed software license management, optimizing license allocation and increasing productivity with ServiceNow's SAM Pro application.

    Brian DevaneBrian Devane
    Success Story
    Healthcare Innovator partners with INRY for streamlining IT processes with ServiceNow ITSM

    INRY delivers a streamlined IT service delivery solution in 9 weeks to support the US-based Medical Device Manufacturer's One Platform journey.

    Brian DevaneBrian Devane
    Blog Post
    ServiceNow Task Intelligence Releases New Automation Tools for ITSM for the Vancouver Release

    The Vancouver release of ServiceNow Task Intelligence features a powerful set of automation tools for ITSM.

    Bipin ParachaBipin Paracha
    Blog Post
    7 Powerful ServiceNow GenAI Use Cases to Boost Developer Productivity with Text-to-Code

    Read the blog to learn about 7 Powerful ServiceNow GenAI Use Cases to Boost Developer Productivity with Text-to-Code.

    Bipin ParachaBipin Paracha
    Blog Post
    Top 5 Features of Generative AI in ServiceNow's Vancouver Release

    Explore ServiceNow’s Generative AI capabilities on the Vancouver release, including new automation and security tools across the three major workflows.

    Mike HedlundMike Hedlund
    Success Story
    INRY Revolutionizes Asset Management for Lippert

    INRY revolutionized hardware asset management for Lippert by implementing ServiceNow ITAM, offering them a unified platform to effortlessly track assets.

    Brian DevaneBrian Devane
    Blog Post
    Impact of Transitioning from Epic Hyperspace to Hyperdrive on the ServiceNow EMR Help Button

    The architecture of the EMR Help application is laid in such a way that Epic renders ServiceNow's website inside Hyperspace.

    Phani ChegondiPhani Chegondi
    Success Story
    Market Leadership Through Informed Investment

    With an underlying APM foundation already in place, the firm opted to leverage INRY to build a ServiceNow APM hub at the heart of its PIR system.

    Brian DevaneBrian Devane
    Success Story
    A Healthcare Organization Adopts ServiceNow ITSM to Improve IT services

    With the adoption of ServiceNow ITSM, a leading healthcare organization enhances IT services to support its Mission of Exceptional Patient Care.

    Brian DevaneBrian Devane
    Success Story
    Baptist Health Shifts to Modernize IT Service Management with ServiceNow

    Baptist Health partnered with INRY and ServiceNow to accelerate their digital transformation and revolutionize their IT Service Management.

    Brian DevaneBrian Devane
    Success Story
    Baptist Health Maximizes the Impact of IT Assets with ServiceNow ITAM

    Baptist Health partnered with INRY and ServiceNow to deploy an innovative HAM/SAM and Business Continuity Management (BCM) solution.

    Brian DevaneBrian Devane
    Success Story
    Baptist Health Optimizes IT Projects to Enhance Patient Care

    Baptist Health successfully harnessed the capabilities of ServiceNow's advanced SPM and ITOM solutions, complemented by INRY's expert delivery services.

    Brian DevaneBrian Devane
    Blog Post
    Visually Explore Data Relationships to Reduce Business Risk with ServiceNow GRC

    In ServiceNow Rome, the Risk management application allows you to identify high-impact risks, improve risk-based decision-making, and reduce reaction time.

    Brian DevaneBrian Devane
    Success Story
    ServiceNow's Safe Workplace Solution Enables Vaccine Status Tracking for an Airline Carrier

    INRY deployed a production solution for managing vaccine exemption requests for hundreds of pilots across multiple continents in less than a week.

    Brian DevaneBrian Devane
    Blog Post
    Assess Vendor Performance Using Configurable Vendor Metric Indicators

    Vendor Manager Workspace from ServiceNow enables you to track the performance of company vendors and vendor-related information within a single dashboard.

    Radhika SasikumarRadhika Sasikumar
    Blog Post
    Improve Agent Efficiency with ServiceNow Rome’s Agent Workspace

    The ServiceNow Agent Workspace application in Rome and Quebec is specially designed to improve agent efficiency and deliver a better customer experience.

    Saura SambitSaura Sambit
    Blog Post
    Create rules to automate CMDB Data Management tasks in ServiceNow Rome

    In the current Rome release blog, we are excited to share our take on the new features, configurations, and insights on the ServiceNow CMDB Data Manager.

    Anoop ThampiAnoop Thampi
    Webinar
    Webinar: How Aon is Transforming for Growth with ServiceNow and INRY

    Aon's growth has been dramatic, but the process integration challenges of such a large organization, spanning hundreds of acquisitions, are massive.

    Brian DevaneBrian Devane
    Blog Post
    Manage configuration items for visibility with ServiceNow CMDB in Rome

    For the upcoming Rome release, we have created a 5-part blog series to share insights on features enhancements, UI changes, and security improvements.

    Deepak MunipatiDeepak Munipati
    Blog Post
    Simplify operations and boost productivity with ServiceNow's PPM in Rome

    For the upcoming Rome release, we have created a 5-part blog series to share insights on features enhancements, UI changes, and security improvements.

    Brian DevaneBrian Devane
    Webinar
    Webinar: Extraordinary Challenges Drive Extraordinary Innovation - A Banking Case Study

    Banks tackle challenges from COVID safety to internal efficiency amidst declining interest revenues.

    Bipin ParachaBipin Paracha
    Success Story
    University of Kentucky Healthcare Optimizes EMR Investment through Epic Integration

    Physicians and Clinicians play a critical role in capturing EMR incidents. They should spend more time on patient care, not on IT systems.

    Brian DevaneBrian Devane
    Webinar
    Webinar: Avoiding Epic Failure - How ServiceNow/EMR Integration Gives Practitioner Time Back to Patients

    Learn how ServiceNow and INRY teamed up to integrate the Epic “Help” button with ServiceNow ITSM for University of Kentucky Healthcare.

    Brian DevaneBrian Devane
    Success Story
    How a high-end hotel and casino operator transformed its identity and access management journey

    Our Client leveraged INRY’s Identity & Access Governance solution powered by ServiceNow to quickly transform access request management.

    Brian DevaneBrian Devane
    From Over-provisioning to Automated Birthright-based Provisioning - A Transformative Journey

    Traditional Identity and Access Management data models are complex, with a cobweb of interactions between users, applications, and privileges.

    Bipin ParachaBipin Paracha
    Blog Post
    A roundup of the most promising features of the ServiceNow “Paris” release

    We cover the highlights of the ServiceNow Paris release across ITSM, ITBM, ITAM, GRC, Security, CSM, and HR.

    Deepak MunipatiDeepak Munipati
    Blog Post
    ServiceNow upgrades made easy with the Upgrade Center 

    With the ServiceNow Paris upgrade, plan, schedule, and manage your upgrades successfully with the Upgrade Center. Learn more!

    Padmaja BhaskaruniPadmaja Bhaskaruni
    Success Story
    Healthcare organization takes control with ServiceNow Software Asset Management

    Healthcare organization leverages ServiceNow Software Asset Management to reduce costs, drive compliance, and manage licenses.

    Brian DevaneBrian Devane
    Blog Post
    INRY features in the Annual List of America's Fastest-Growing Private Companies — the Inc. 5000

    We are proud to be featured on the Inc. 5000 list of the fastest-growing private companies in the US for 2020.

    Padmaja BhaskaruniPadmaja Bhaskaruni
    Success Story
    Bridgewater Bank streamlines PPP loan management with ServiceNow and INRY

    Bridgewater Bank navigates the challenges of the COVID-19 crisis by helping loan officers deliver greater value to their customers.

    Brian DevaneBrian Devane
    Success Story
    Construction firm delivers an unmatched Employee Experience with Recognition and Rewards

    Global Construction Client creates amazing employee experiences and a culture of appreciation with the Employee Recognition app.

    Padmaja BhaskaruniPadmaja Bhaskaruni
    Webinar
    Discovering ServiceNow Project Portfolio Management - Ep.4

    Leverage ServiceNow PPM to allocate and track your investment budget through demands and projects to achieve your organizational goals.

    Brian DevaneBrian Devane
    Webinar
    Discovering ServiceNow Project Portfolio Management - Ep.3

    Manage your ongoing initiatives with ServiceNow’s Project Management capabilities from initiation to project closure.

    Brian DevaneBrian Devane
    Webinar
    Champion Success - Partner showcase at Knowledge 2020, GPES

    INRY's CEO, Anu Bulusu, shares her perspective on the Now Value Delivery Framework and how it accelerates the digital transformation journey

    Pavani PonnadaPavani Ponnada
    Webinar
    IT Asset Management Panel at Knowledge 2020

    Mayo Clinic and Donaldson share how INRY's guidance is delivering value with ServiceNow ITAM implementation, before and during COVID.

    Brian DevaneBrian Devane
    Webinar
    Discovering ServiceNow Project Portfolio Management: Ep.2

    Manage and forecast the demand for products and services, and ensure to make informed investment decisions.

    Brian DevaneBrian Devane
    Webinar
    Deliver stellar onboarding experiences in the new normal

    Leverage ServiceNow’s Enterprise Onboarding module to optimize employee services with a single digital experience platform.

    Pavani PonnadaPavani Ponnada
    Webinar
    Discovering ServiceNow Project Portfolio Management: Ep.1

    Leverage ServiceNow Innovation Management to manage the lifecycle of game-changing ideas from submission to fruition.

    Brian DevaneBrian Devane
    Webinar
    What's new in ServiceNow Orlando release

    New features and improvements in Now Mobile, Agent Workspace, Integrated Hub, and more in ServiceNow's Orlando release.

    Pavani PonnadaPavani Ponnada
    Blog Post
    7 use cases for ServiceNow Project Portfolio Management

    ServiceNow PPM allows you to centralize demand management and align resources quickly to your business strategy.

    Padmaja BhaskaruniPadmaja Bhaskaruni
    Webinar
    Integrated Organizational Change Management

    Challenges of Organizational Change Management tend to emerge regardless of size, industry, or internal resources.

    Joel BowlesJoel Bowles
    Whitepaper
    Integrated Organizational Change Management with PASS

    Change management efforts fail as the methodologies are stuck in a pre-digital era. It’s high time to start catching up.

    Brian DevaneBrian Devane
    Blog Post
    ServiceNow Orlando: Automated Test Framework

    Orlando has packed a punch with the email test step feature, helping you avoid manual testing while saving time and resources.

    Padmaja BhaskaruniPadmaja Bhaskaruni
    Blog Post
    Our favorite features from the ServiceNow Orlando release so far

    ServiceNow's Orlando release introduces several new functionalities and enhancements in multiple product areas.

    Deepak MunipatiDeepak Munipati
    Webinar
    INRY talks Asset Management on ServiceNow

    In this quick 30-minute webinar, we discuss Hardware Asset Management in ServiceNow, Asset lifecycles and more. 

    Phani ChegondiPhani Chegondi
    Webinar
    Asset Management Integrations with CG4 and INRY

    Smartphones, integrated scanners, and RFID readers to manage asset inventory with barcodes on ServiceNow.

    Brian DevaneBrian Devane
    Blog Post
    INRY featured on Inc. 5000's Fastest-Growing Companies

    We're proud to announce to be featured on the Inc. 5000 Fastest-Growing US Companies list for the third time.

    Gayatri NikkulaGayatri Nikkula
    Blog Post
    New York: 4 new features in ServiceNow ATF

    ServiceNow Automated Test Framework (ATF) has several new features including parallel execution of tests and mutually exclusive tests.

    Padmaja BhaskaruniPadmaja Bhaskaruni
    Blog Post
    10 technical best practices for a seamless ServiceNow upgrade

    Leverage ServiceNow's upgrade releases for the latest features, and enhanced platform stability and security.

    Padmaja BhaskaruniPadmaja Bhaskaruni
    Webinar
    After the implementation: Maturing People, Process and ServiceNow

    The implementation phase is just the first step. The maturity of people, workflows, and processes enables business outcomes.

    Karthik Kumar SunderKarthik Sunder
    Blog Post
    INRY on NOW: A Presentation by Anu Bulusu

    INRY runs its business on the ServiceNow platform and with this experience, we deliver our customers' desired outcomes.

    Padmaja BhaskaruniPadmaja Bhaskaruni
    Success Story
    Iowa DoT cut down IT process friction and improved employee satisfaction

    INRY's ServiceNow ITSM implementation along with building a self-service IT portal enabled the client to improve IT efficiency.

    Brian DevaneBrian Devane
    Blog Post
    Our Founders Share The INRY Story on Bloomberg TV!

    In The American Dream TV Show, INRY's founders share the INRY story and their journey to living the American Dream.

    Gayatri NikkulaGayatri Nikkula
    Blog Post
    Our lessons from ServiceNow New York and expectations for Orlando

    We are excited about the New York release and recommend the upgrade to unlock the full potential of the Now Platform.

    Padmaja BhaskaruniPadmaja Bhaskaruni
    Blog Post
    Choosing between ServiceNow customization and configuration

    ServiceNow Customization vs Configuration? Strike a balance between customizing your processes and the platform.

    Padmaja BhaskaruniPadmaja Bhaskaruni
    Webinar
    ServiceNow New York for Geeks: New Release Features

    INRY moved from Madrid to New York in one day! Explore Dynamic Translations, Mobile Onboarding, and much more.

    Shea LaughlinShea Laughlin
    Blog Post
    A quick recap of the Cleveland SNUG

    Cleveland SNUG was all about exploring the New York release, its new features, and its capabilities.

    Padmaja BhaskaruniPadmaja Bhaskaruni
    Webinar
    ServiceNow Instance Health and Best Practices Equals Happy Users

    Safeguard your instance from challenges related to security and upgrade that can directly impact your user experience.

    Pruthvi RameshPruthvi Ramesh
    Success Story
    K-12 Services Company maximizes value from ServiceNow® upgrade with INRY

    Configuration of ServiceNow with ShoreTel provided an efficient way to manage their contact databases in ServiceNow.

    Brian DevaneBrian Devane
    Success Story
    INRY helps Global 3D Printing Major transform Asset Management

    Implementation of ServiceNow Asset Management helped a major 3d printing company to get rid of manual processes.

    Brian DevaneBrian Devane
    Success Story
    City of Minneapolis sources ideas directly from its citizens with ServiceNow® PPM

    INRY helps the city of Minneapolis to move to a single system to source ideas by leveraging ServiceNow.

    Brian DevaneBrian Devane
    Blog Post
    Knowledge19: Key takeaways and putting ideas into action

    K19 was all about great stories and knowledge-sharing, and it is time to put all that learning into action.

    Padmaja BhaskaruniPadmaja Bhaskaruni
    Blog Post
    Bipin Paracha's interview at Knowledge19

    Watch the video as Bipin talks about K19 and how we drive value to our clients with EASE by leveraging ServiceNow.

    Padmaja BhaskaruniPadmaja Bhaskaruni
    Blog Post
    INRY's 360-degree partnership with ServiceNow

    As an Elite Partner, INRY's goal is to provide value by taking a consultative approach to bring the power of ServiceNow to clients.

    Joel BowlesJoel Bowles
    Blog Post
    5 Tips to make the most of Knowledge19

    As veteran attendees, we give you a few reasons why we love Knowledge and tips for making the most of your time at K19.

    Padmaja BhaskaruniPadmaja Bhaskaruni
    Blog Post
    Things to look forward to at Knowledge19

    Join INRY's sessions at Knowledge19! Check out the different panel discussions and breakout sessions you can't miss.

    Padmaja BhaskaruniPadmaja Bhaskaruni
    Blog Post
    INRY partners with Attivio to enrich ServiceNow workflows with AI

    Together, Attivio & INRY will help companies deliver great experiences and mitigate risk across functions.

    Padmaja BhaskaruniPadmaja Bhaskaruni
    Blog Post
    A quick recap of the Eagan SNUG

    The latest developments to the NOW platform and the recent release of Madrid led to many great conversations.

    Padmaja BhaskaruniPadmaja Bhaskaruni
    Blog Post
    A Quick Recap of the Omaha SNUG

    We had a great time collaborating with ServiceNow at the Omaha SNUG where we shared insights on the latest features from the Madrid release.

    Padmaja BhaskaruniPadmaja Bhaskaruni
    Success Story
    How INRY modernized service delivery with the fastest ServiceNow® deployment ever

    INRY deployed Asset Management within 1 day, ITBM a week later, and Financial Management in 4 weeks.

    Brian DevaneBrian Devane
    Blog Post
    Our lessons from ServiceNow Madrid and expectations for New York

    The new features in Madrid include elevated AI capabilities, health scan, and instance security dashboard.

    Padmaja BhaskaruniPadmaja Bhaskaruni
    Blog Post
    Top Five ServiceNow Implementations

    ServiceNow is ideal for making a move towards automation for better security and improved efficiency.

    Bipin ParachaBipin Paracha
    Success Story
    Global Services Firm gains end-to-end visibility to the lifecycle of projects

    The client leverages ServiceNow across the project and portfolio management lifecycle including financials and demands.

    Brian DevaneBrian Devane
    Success Story
    Scoular modernized their IT Services Management in just 2 weeks

    Configuration of a single sign-on system and ServiceNow ITSM out-of-the-box to unlock value within just 2 weeks.

    Brian DevaneBrian Devane
    Success Story
    Global Hospitality Company gains efficiency and increased visibility to IT operations

    ServiceNow ITOM and ITSM enabled the client to bring transparency and better visibility into their operations.

    Brian DevaneBrian Devane
    Success Story
    UNC Health manages their IT investments efficiently with ServiceNow

    With ServiceNow IT Business & Finance Management, INRY helped UNC Health translate its IT costs into business value.

    Brian DevaneBrian Devane
    Success Story
    Global Building Products Supplier simplifies their IT budgeting and forecasting

    INRY developed a comprehensive model to enable a global building product supplier to improve their supply/demand equation.

    Brian DevaneBrian Devane
    Blog Post
    5 Challenges your IT Service Desk faces everyday

    Knowing what the common challenges are can help businesses tackle them early in order to function smoothly.

    Bipin ParachaBipin Paracha
    Blog Post
    How you can successfully manage your IT assets

    To improve the asset management strategy, it is crucial for businesses to find the right technology for a smooth transition.

    Bipin ParachaBipin Paracha
    Blog Post
    Capability Planning: How organizations can elevate their game

    Capability Planning impacts the metrics used to make decisions and puts the focus on meeting enterprise objectives.

    Anu BulusuAnu Bulusu
    Blog Post
    How to drive Organizational Adoption for ServiceNow

    What actually works for ServiceNow Adoption? Making Employees the catalyst for your Transformation initiative.

    Bipin ParachaBipin Paracha
    Success Story
    Banking company maximizes ROI from ServiceNow through enablement and adoption

    INRY helped a Banking Company reduce the time spent on generating monthly reports from 4 – 6 hours to just under 45 minutes.

    Brian DevaneBrian Devane
    Success Story
    Major Food Cooperative gains visibility into Asset Lifecycle from Procurement to Disposal

    ServiceNow Asset Management with vendor integration provided the client with complete visibility into the Asset lifecycle.

    Brian DevaneBrian Devane
    Success Story
    How a retail store chain completely transformed their Store leadership training lifecycle

    A new custom app built on ServiceNow helped the team to manage the entire leadership training lifecycle in one place.

    Srikanth BakiSrikanth Baki
    Success Story
    A retail store chain enters new markets faster through end-to-end visibility of New Store Development

    Leveraging ServiceNow, INRY helps retail store chain build a unified system to manage its growing pool of documentation.

    Brian DevaneBrian Devane
    Success Story
    How a leading retail store chain's Advertising team provides swift delivery of promotions

    INRY helps the retail store chain's advertising team move to a standardized process with automated workflows for approvals.

    Karthik Kumar SunderKarthik Sunder
    Blog Post
    ICYMI Key Takeaways From Knowledge18

    With so many exciting developments, we couldn’t have picked a better year to attend as a Platinum sponsor.

    Padmaja BhaskaruniPadmaja Bhaskaruni
    Blog Post
    Bipin Paracha's Interview with theCUBE at ServiceNow Knowledge18 Conference

    INRY had a great time learning about the updates from ServiceNow and hosting a ton of great sessions at Knowledge 18.

    Padmaja BhaskaruniPadmaja Bhaskaruni
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