ServiceNow IT Business Management (ITBM) suite

Deliver business outcomes with speed and agility. An efficient, integrated platform to manage the project life cycle from portfolio/demand management to project delivery. Integrate project processes like resource management, financial management, time tracking, and release management.

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ServiceNow IT Business Management (ITBM) suite

IT Business Management
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Success Story

Global Services Firm gains end-to-end visibility to the lifecycle of projects

With their existing processes and tools, the client lacked control over their project performance, and was not able keep up in the highly competitive industry. By adopting ServiceNow IT Business Management, it gave them the visibility and flexibility into managing projects from a single system.

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Success Story

City of Minneapolis sources ideas directly from its citizens with ServiceNow® PPM

The City of Minneapolis envisioned a system that allowed people to submit ideas and develop them into reality. With ServiceNow, the client sourced ideas through automated processes and provided much needed visibility to stakeholders.

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Success Story

How Casey’s Advertising team provides swift delivery of promotions

As a large retail firm, Casey’s was looking for a standardized platform that allowed employees to raise requests for marketing materials to carry out promotional activities. ServiceNow PPM provided a single and structured platform with intuitive workflows for approval process that connected the employees with the marketing team seamlessly.

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Outcomes gained by partnering with INRY

Project Portfolio Management (PPM)

Project Portfolio Management (PPM)

One integrated platform for Portfolio and Program Management (PPM) for prioritization and visibility. Project Management to manage time, scope and cost. Demand Management -Assess IT's readiness to deliver to commitments

Resource and work management

Resource and work management

Assign tasks and track work until completion. Automate impact assessment on schedule and costs upon task completion or delays. Plan and allocate resources to projects and track utilization using a single system. Integrate timecards with a project and financial categories

One platform for Agile and Waterfall methodologies

One platform for Agile and Waterfall methodologies

Manage backlog, sprints, stories, and epics for Agile projects, and work breakdown, milestones, dependencies etc., for water-fall projects. Support enterprise programs and Scaled Agile Framework (SAFe)

Explore our offerings

Our end-to-end implementation services help you design, deploy, and adopt ServiceNow faster.

Essentials

Migrate to ServiceNow IT Business Management in 6-12 weeks


  • Implement Project Management, Portfolio Management, and Resource Management out of the box
  • Load project data from excel sheets, MS project or other legacy tools
  • Enablement and adoption for power users where INRY will assist power users for 1-2 weeks through managing the initial pilot projects

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TARGETED

Scoped implementation to drive specific outcomes


  • Optimize / Implement Portfolio Management for demand management, project prioritization and the tracking of annual forecasts and budgets
  • Operationalize end to end resource management including planning, allocations, and actual effort. Manage operations versus project tasks for an end to end visibility
  • Standardize projects using templates to drive predictability and efficiency (e.g., Complex versus Repeatable). Create tailored views by role (project managers, team, executive) for tasks dashboards, reports, etc.

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ADVANCED

Complex organizations with multiple technologies


  • Implement PPM for large and complex IT organizations leveraging portfolios and project workspaces
  • Complex project financial management with hardware and software costs, internal labor, third party labor, outsourced services, etc.
  • Integration with third-party products like external time management, expense management, financial systems, automation of tasks, complex compliance requirements, etc.

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