Improve cross-department collaboration and streamline response by using predefined incident responses workflows and automating routine tasks.
Success Story
The client was using manual methods to track risks and threats. This increased the time required to assess the severity of issues and respond to them. INRY helped the client to manage vulnerabilities from initial analysis to containment, eradication, and recovery by implementing ServiceNow Security Incident Response and Vulnerability Response.
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Create a centralized incident repository with incidents that can be created manually or by existing security tools. Streamline remediation through prioritization and workflow. Manage tasks to completion with SLAs
Standardize processes through workflows, and runbooks. Leverage knowledge bases, checklists, and other techniques to assist teams. Document business impacts and remediation tasks to generate post-incident reports.
Combine with Vulnerability Management and CMDB to determine incident impact and criticality, thereby driving intelligent response. Automate remediation leveraging orchestration packs, intelligent applications and the integration hub
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