• Business Operations
  • Whitepaper
A Maturity Model for Delivering Proactive Customer Service

Building a customer-focused organization takes commitment and a strategic view of what is needed to accomplish those goals.

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  • Employee Experience
  • Success Story
  • Business Operations
  • Whitepaper
Strategies To Use ServiceNow To Deliver Stellar Customer Service

Providing customers with key information before they call can lead to a proactive approach and better customer satisfaction.

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  • Security & Risk
  • Whitepaper
Security Incidents: Who is coordinating a response?

Increasing number of cyber threats have also affected enterprises that are known for their information security standards.

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  • Security & Risk
  • Whitepaper
Healthcare GRC and Security with INRY and our QSA partner

INRY, ServiceNow and our QSA partner will provide clients with the ability to manage healthcare industry compliance with EASE.

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  • Security & Risk
  • Whitepaper
End-To-End Compliance Management with ServiceNow Security And GRC

INRY's all-inclusive Compliance-as-a-Service provides clients with the ability to achieve operational efficiencies and reduce costs.

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  • Employee Experience
  • Whitepaper
How ServiceNow & HCM platforms work together

ServiceNow drives employee productivity and HR team performance through a consistent system of engagement.

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  • Business Operations
  • Whitepaper
Four easy steps to implement CSM with ServiceNow

With ServiceNow CSM and the INRY's PASS methodology, you can build the process in four easy PASSes.

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  • Security & Risk
  • Whitepaper
Top 5 Myths About Implementing ServiceNow GRC

Companies want a robust GRC program to manage compliance with policies and to streamline audits and remediation.

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  • Security & Risk
  • Whitepaper
5 Use Cases for ServiceNow GRC

It is good to evaluate which pain points can be alleviated using the tools you already own or are in the process of purchasing.

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  • Business Operations
  • Whitepaper
Key considerations when implementing ServiceNow CSM

While implementing ServiceNow CSM, it is important to understand the nuances that are unique to the organization.

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  • IT Transformation
  • Webinar
  • INRY Speaker
Webinar - ServiceNow Instance Health: Good Practices Equal Happy Users

Safeguard your instance from challenges related to security and upgrade that can directly impact your user experience.

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