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    INRY Insights

    Over the past decade, we have had the privilege of working with our customers and ServiceNow to gain valuable insights into the industry, content, across various functions. With this knowledge, we have categorized our information into industry-specific topics, content types such as success stories, white papers, webinars, and blog posts, and function-specific insights. We have collected all of these insights on this page for you to explore further. If you have any questions, please do not hesitate to contact us.

    INRY Insights

    • Function
      Employee Experience Security & Risk Business Operations IT Transformation
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      Success Stories Whitepapers Webinars Blog Posts
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    Success Story
    The Only Solution You Need for End-to-end Project Management – ServiceNow SPM

    Learn how INRY and ServiceNow SPM Pro transformed project management with streamlined processes and real-time insights.

    Brian DevaneBrian Devane
    Success Story
    Elevating Field Service Operations: INRY's Strategic Initiative to Enhance Field Service Management for a Premier Convenience Store Chain

    INRY's collaboration improved field service operational efficiency for a Premier Convenience Store Chain by utilizing ServiceNow's FSM application.

    Ashwath SeethamshettyAshwath Seethamshetty
    Success Story
    Digital Revolution in Customer Service Management: A Convenience Store Chain's Approach

    INRY swiftly implemented the ServiceNow CSM solution using its proprietary project delivery methodology, Process Area Specific Sprints (PASS) to enhance Self-Service Options.

    Ashwath SeethamshettyAshwath Seethamshetty
    Success Story
    Red Wing Shoes Quickly Complies With Federal Vaccine Mandate

    Red Wing Shoes partnered with INRY and ServiceNow to track the status of employee vaccinations and comply with the federal vaccine mandate.

    Rakesh PothurajuRakesh Pothuraju
    Success Story
    Sports Entertainment Company redefines Facilities Management

    Global Sports Entertainment Company digitizes its facilities with ServiceNow for tracking and responding to requests.

    Padmaja BhaskaruniPadmaja Bhaskaruni
    Success Story
    How a Luxury chain of salons simplified the way their stylists request help from different departments

    INRY helps a luxury chain of salons by simplifying the way their stylists requested help by leveraging ServiceNow HRSD.

    Srikanth BakiSrikanth Baki
    Success Story
    American Greetings overhauls Customer Service with INRY

    American Greetings resolves issues faster and reports on common problems to provide a consistent customer experience with INRY.

    Padmaja BhaskaruniPadmaja Bhaskaruni
    Success Story
    Global restaurants chain’s automated way to track and respond to vulnerabilities

    ServiceNow Vulnerability Response enabled the client to leverage automation to report on vulnerabilities in a unified interface.

    Padmaja BhaskaruniPadmaja Bhaskaruni
    Success Story
    Global Hospitality Company gains efficiency and increased visibility to IT operations

    ServiceNow ITOM and ITSM enabled the client to bring transparency and better visibility into their operations.

    Brian DevaneBrian Devane
    Success Story
    Life Time makes it easy for their Finance team to deliver timely and accurate information

    INRY worked closely with the teams at Life Time to get real-time feedback and accelerate the ease of adoption.

    Padmaja BhaskaruniPadmaja Bhaskaruni
    Success Story
    How a fortune 500 retailer successfully insourced their HR Service Delivery

    INRY guided a fortune 500 retailer in its effort to insource and take back complete control of their HR operations.

    Srikanth BakiSrikanth Baki
    Success Story
    Fortune 500 Electronics Distributor transforms Global HR Service Delivery

    INRY helps the client achieve a global HR transformation by enabling their employees to move to a consistent system of action to get help from HR.

    Srikanth BakiSrikanth Baki
    Success Story
    How American Greetings insourced and modernized customer experience

    The future-ready customer service team has the stage set to modernize the experience of their customers.

    Padmaja BhaskaruniPadmaja Bhaskaruni
    Success Story
    How retail store chain accelerated their business and gained insight into their store operations

    INRY helped a retail store chain leverage automation to efficiently manage the workload of field service executives.

    Padmaja BhaskaruniPadmaja Bhaskaruni
    Success Story
    How a retail store chain completely transformed their Store leadership training lifecycle

    A new custom app built on ServiceNow helped the team to manage the entire leadership training lifecycle in one place.

    Srikanth BakiSrikanth Baki
    Success Story
    A Retail Store Chain Employees use a single portal to get help from any department in 4 clicks or less

    INRY replaced multiple portals with a new single, role-based portal to transform the employee experience.

    Srikanth BakiSrikanth Baki
    Success Story
    A retail store chain enters new markets faster through end-to-end visibility of New Store Development

    Leveraging ServiceNow, INRY helps retail store chain build a unified system to manage its growing pool of documentation.

    Brian DevaneBrian Devane
    Success Story
    A Retail Store Chain's HRIS team saves a ton of time and effort through better quality of requests

    INRY helps a retail store chain replace its unstructured shared mailbox with tailored forms to manage requests efficiently.

    Srikanth BakiSrikanth Baki
    Success Story
    A Retail Store Chain Facilities requests fulfilled much faster and more efficiently with ServiceNow

    INRY helps retail store facilities managers to manage their tasks while enabling technicians to easily manage their work.

    Karthik Kumar SunderKarthik Sunder
    Success Story
    How a leading retail store chain's Advertising team provides swift delivery of promotions

    INRY helps the retail store chain's advertising team move to a standardized process with automated workflows for approvals.

    Karthik Kumar SunderKarthik Sunder
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